SHIPPING & RETURN

Shipping & Return Policy FAQ

 Do you offer free shipping?

  • We offer free shipping over $50.

How soon will I get my order?

  • Your order will be handled and shipped within 1-3 days of your purchase, except weekends and US holidays. A tracking number will be provided when your order has been shipped. Please allow up to 24 hours for the tracking number to be updated.
  • Domestic orders will be delivered in 3-7 business days after order dispatch. If you choose domestic expedited shipping, your order will be delivered in 2-3 business days after order dispatch.

What should I do if I gave the incorrect shipping address?

    • Please make sure you enter the correct shipping address as we are not responsible for the lost package due to the wrong shipping address.  Please email us at info@yumiyujewelry.com immediately if you enter information incorrectly, we will update your order if it has not been shipped yet. 

What items are returnable? 

  • Request and ship the products back within 7 days from the date shipping confirmation is received
  • In unused and resellable condition
  • In the original packaging with all the tags intact

Are there any charges for return? 

  • The original shipping cost is non-refundable

How soon will I get my refund?

  • Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request.
  • If approved, the refund request will be processed within 10 working days after approval.