SHIPPING & RETURN

Shipping & Return Policy FAQ

Do you offer free shipping?

How soon will I get my order?

Your order will be handled and shipped within 1-3 days of your purchase, except weekends and US holidays. A tracking number will be provided when your order has been shipped. Please allow up to 24 hours for the tracking number to be updated.
Domestic orders will be delivered in 3-7 business days after order dispatch. If you choose domestic expedited shipping, your order will be delivered in 2-3 business days after order dispatch.

What should I do if I gave the incorrect shipping address?

Please make sure you enter the correct shipping address as we are not responsible for the lost package due to the wrong shipping address. Please email us at info@yumiyujewelry.com immediately if you enter information incorrectly, we will update your order if it has not been shipped yet.

What items are returnable?

Request and ship the products back within 7 days from the date shipping confirmation is received
In unused and resellable condition
In the original packaging with all the tags intact

Are there any charges for return?

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request.
If approved, the refund request will be processed within 10 working days after approval.

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